Who We Are

Working up from Recruiter to CEO, Melissa knows where dedication and hard work can get you. Melissa Glenny is founder and owner of Franklin Professional Associates. Without a doubt, Melissa is a natural-born entrepreneur. Her business pulse and music dreams lead her to study Music Business Management at the Berklee College of Music in Boston. She aspired to match music acts with recording labels. During this time, Melissa met her husband, Joe. They supported each other through college as they worked full time and attended night classes at Fitchburg State University. Before the Franklin era of her career, Melissa spent 12 years working in the staffing industry. She hit the ground running as a Recruiter, advanced into Business Development, Branch Management, then into a Managing Director role for a boutique firm in Westborough. Currently, Melissa and Joe live in Leominster with their two daughters. They enjoy running, writing music, gardening, wine-making, and sailing around Boston Harbor during the summertime. Melissa is passionate about developing relationships and spends much of her time focused on Business Development, Community outreach and leadership initiatives. She volunteers her time to the North Central Mass Chamber of Commerce Human Resource Council Committee, Loan Committee, and Leadership Committee as well as the Leominster Credit Union Advisory Committee.

Melissa Glenny

Founder & CEO

“Strive not to be a success, but rather of value” Albert Einstein

Linda Fournier

Operations Manger

“In all things give thanks” 1 Thessalonians 5:18

Linda is a skilled recruiter with a passion for making jewelry. Not only does she love to create her bling, but also valuable human connections that have stood the test of time. She has a loving 45-year strong relationship with her husband, Brian. Out on the town, Linda never fails to get spotted by someone she has helped in the past. Her staffing success has made her practically iconic in the recruiting world. Linda has 18 years of staffing experience and is still going strong. After moving from state to state, Linda and her husband returned to Leominster, Massachusetts where her staffing career began. Linda’s favorite place is peaceful Ogunquit, Maine. Here, she and her husband can have fun and recharge. Her warm demeanor makes you feel like a part of her family, who are her greatest accomplishments in life.

Erin found her roots in Graphic Design and built a successful career in Marketing and Communications that also proved her tremendous leadership qualities. She attended Syracuse University and UMass Lowell where she obtained her degree in Graphic Design. Over the following 12 years, she held progressive roles that lead her to become Director at Ark Media. She brings her expertise to Franklin Professionals to help the company differentiate, attract more candidates and support the company’s rapid growth.

Erin lends a powerful instinct for understanding people’s needs and she has the natural ability to formulate creative solutions. Her empathy and positivity are reassuring forces for our customers, especially in their most challenging and complex situations. She prides herself on “being kind, compassionate, and being someone who “brings the juice”, aka contributes with a positive impact!”.

Erin lives in Chelmsford with her husband and their two boys. During the summer, they enjoy time together for beach days in Maine as much as they can fit them in. In her free time, she is disciplined about practicing yoga and meditation and she enjoys spending time with her family, meeting up with friends for shopping or children’s play dates, and squeezing in a glass of wine.

Erin also keeps her artistic side alive. She enjoys painting and staying active with freelance design work. She is even working towards illustrating a children’s book in the near future. She stays active with networking to support her professional endeavors as well as other women in business and she is passionate about causes that support woman and children in crisis.

Erin Micozzi

Director of Business Development

“Energy flows where the mind goes.”

Mark Altman

Executive Vice President of Learning and Development

“If you are not willing to learn, no one can help you. If you are determined to learn, no one can stop you.” – Zig Ziglar

Mark is the founder of MindsetGo, a leading training provider that coaches professionals and students to become more confident and effective communicators. With over two decades of experience teaching communication, sales and engagement skills, Mark empowers individuals to maximize their potential to be more successful personally and professionally.
Prior to MindsetGo, Mark founded Mark Altman & Associates (MA&A) in 2001. He grew and transformed his vision into a business, which was recognized by Inc. Magazine as one of the fastest growing privately held companies in the nation in 2010 and 2011. Shortly thereafter, Mark brokered the successful sale of MA&A to Factor Systems DBA Billtrust.
Mark volunteers with NFTE, Business Professionals of America, Babson and Bentley mentoring students on entrepreneurship, presentation skills and personal development. He wrote the curriculum and is the Lead Trainer for Mindset Future, a program designed to prepare students with the essential communication skills they need for life after high school.
He also wrote the curriculum and teaches the Parenting your Teen: Communication for Life workshops that help parents and teens better talk and listen to each other so they can strengthen their relationships. Mr. Altman is a single parent of three who has successfully navigated and trained adults on effective co-parenting, raised and taught children with special needs, and runs a leadership program called L.E.A.P (Listen, Experience, Act and Progress) that coaches kids to support other kids in efforts to build confidence and promote self-advocacy.
He is a native of Boston and enjoys spending time with his three active children. He has also been a passionate youth sports coach for the last 15 years, and a freelance sports reporter for the Associated Press (AP) covering home games for the Boston Red Sox, Celtics and Bruins.

Megan made her way into the recruiting industry after nearly a decade of working in the legal, accounting, and finance fields. While there were aspects of all her past jobs that she really liked, none of them were the perfect fit for her. More often than not, she felt like she was a square peg trying to force herself into round holes. Megan has always been an entrepreneurial, empathetic, people-person, and she wanted to utilize her skills in a career where she can help others. After working with a career coach, Megan accepted her first job as a recruiter and has loved it ever since. Recruiting gives her the opportunity to use all ofher industry knowledge to serve as a “matchmaker” and build meaningful connections between candidates and companies. It also allows her to personally connect one-on-one with people who are navigating career transitions. Since this is something Megan has done multiple times in her professional life, she enjoys coaching people through the process and serving as a valuable resource.

Megan holds a BA in English from College of the Holy Cross, a JD from Suffolk University Law School, and a dual master’s degree in business and accounting from Northeastern University. Despite (too) many years of formal education, she loves being a lifelong learner and enjoys reading books about psychology and business. Megan was a varsity tennis player throughout high school and college, and she still stays active through running and yoga.

Megan lives in Westborough with her husband, Ryan. In their spare time, you can usually find them outside hiking, gardening, or perusing the weekly harvest at their local farm. The outdoors and outdoor community are very important to them, and they support causes that champion environmental sustainability and public lands preservation. When they’re not outside, Megan and Ryan are most likely in the kitchen honing their novice cooking and baking skills, or on the couch catching up on their favorite TV shows.

Megan Cordes

Recruiting Solutions Advisor