At Franklin Professional Associates, we are committed to protecting the privacy of job applicants. This Privacy Policy explains how we collect, use, store, and protect personal information through text (SMS) communications with job applicants. By engaging with us via text messaging, you consent to the practices described in this policy.
When communicating via text messages, we may collect the following types of information:
- Personal Information: Your name, contact information (e.g., phone number, email), and any other details you provide during the conversation.
- Application Information: Information about your job interests, skills, work history, availability, and interview schedules.
- Communication Logs: Records of the content, date, and time of text message exchanges for internal documentation purposes.
The information you provide via text message will be used for the following purposes:
- To schedule interviews or assessments.
- To send job-related information, such as updates on your application status.
- To provide additional instructions or clarifications regarding open job positions.
- To respond to inquiries about job openings or application progress.
Mobile information will not be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. 4. Data Retention
We retain your text message data only for as long as necessary to fulfill the purpose of the communication. If your application does not result in employment, we may keep communication records for a reasonable period for compliance, reporting, and legal purposes.
- Opt-out: You can opt out of receiving future text messages by replying with “STOP” or contacting us directly.
- Access or update your information: You may request access to or correction of your personal information by contacting us.
- Request deletion: You can request that we delete your information, subject to applicable legal and business record-keeping requirements.
We take appropriate measures to secure your personal information, including encryption of text communication where applicable. However, please note that no transmission method over SMS or mobile networks is 100% secure.
We may use third-party platforms to facilitate our text communications. These providers have their own privacy policies, which govern the handling of data within their systems.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant updates by text message or other means as appropriate.
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:
Franklin Professional Associates
12 Main Street 2nd Floor
Leominster, MA 01453
978-534-2422
By engaging with us via text message, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described.
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